Terms & Conditions

1. Acceptance of Terms

By accessing this website or placing an order with Chai Hut, you agree to be bound by these Terms and Conditions. If you do not agree, please do not use our services.

2. About Us

Chai Hut is a food and beverage establishment located at Vismaya Infopark Campus, Opposite Brigade World Trade Center, Infopark Phase 1, Kakkanad, Ernakulam. We serve high-quality food and beverages to our customers. Chai Hut is a part of Royal Group (Since 1991), a renowned bakery and restaurant group based in Aluva, Ernakulam.

3. Products and Pricing

• All prices listed are in Indian Rupees (INR) and are inclusive of applicable taxes unless otherwise stated.
• Prices are subject to change without prior notice.
• Product availability may vary and is subject to stock.
• Images are for representation purposes only; actual products may vary slightly.

4. Orders and Payment

• Orders are confirmed only upon successful payment.
• We accept payments via UPI, debit/credit cards, net banking, and other supported digital payment methods.
• All transactions are secured using industry-standard encryption.
• Chai Hut reserves the right to refuse or cancel any order at its discretion.

5. Takeaway and In-Store Services

Chai Hut primarily operates as a walk-in and takeaway service at Infopark Campus, Kochi. Advance orders may be placed through our digital channels. Ready time will be communicated at the time of order confirmation.

6. Intellectual Property

All content on this website — including logos, images, text, and design — is the property of Chai Hut and is protected by applicable intellectual property laws. Unauthorized use or reproduction is strictly prohibited.

7. Limitation of Liability

Chai Hut shall not be liable for any indirect, incidental, or consequential damages arising from the use of our services. Our liability is limited to the order value of the transaction in question.

8. Governing Law

These Terms shall be governed by and construed in accordance with the laws of India. Any disputes shall be subject to the exclusive jurisdiction of the courts in Ernakulam, Kerala.

9. Changes to Terms

We reserve the right to modify these Terms at any time. Changes take effect upon posting to this page. Continued use of our services constitutes acceptance of revised Terms.

10. Contact Us

For queries related to these Terms:
Chai Hut · Vismaya Infopark Campus, Opposite Brigade World Trade Center, Infopark Phase 1, Kakkanad, Ernakulam
📞 +91 98951 05108  |  ✉ chaihut.in@gmail.com